Privacy Policy

1. Introduction

TrailMetry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

Sensor & Performance Data

2-axis motion data from Witmotion BLE sensors, GPS location (optional), suspension metrics, and environmental data during riding sessions.

Device Information

app version and Bluetooth connectivity status.

Account Information

Email address, username, bike setup configurations, and rider profile information (optional).

Usage Analytics

App feature usage patterns, performance metrics, crash reports, and user interface interactions.

3. Data Storage and Synchronization

3.1 Local Storage (No Account)

                            All riding data remains on your mobile device
No data is transmitted to our servers
You maintain complete control over your information
Data may be lost if device is damaged or reset

                        

3.2 Cloud Storage (With Account)

Data is synchronized to AWS cloud infrastructure
Amazon S3: Session files, exported data, media files
Amazon DynamoDB: User profiles, session metadata, analytics
End-to-end encryption for data in transit and at rest

4. How We Use Your Information

4.1 Core Functionality

Analyze suspension performance and provide tuning recommendations
Generate riding insights and progress tracking
Enable session comparisons and historical analysis
Provide AI-powered coaching and technique analysis

4.2 Service Improvement

Improve algorithm accuracy and recommendations
Develop new features and functionality
Optimize app performance and user experience
Conduct research on riding patterns and suspension behavior

5. Information Sharing and Disclosure

🚫 We Do Not Sell Your Data

TrailMetry does not sell, rent, or trade your personal information to third parties for commercial purposes.

5.1 Service Providers

We may share information with trusted service providers who assist in:

Cloud infrastructure and data storage (AWS)
Analytics and app performance monitoring
Customer support and communication services
Payment processing (if applicable)

6. Your Privacy Rights

6.1 Access and Control

View and download your riding data
Modify account information and preferences
Control data synchronization settings
Export data in standard formats

6.2 Deletion Rights

Delete individual riding sessions
Remove account and associated cloud data
Request complete data deletion
Uninstall app to remove local data

7. Data Security

                            7.1 Technical Safeguards
                            Encryption of data in transit (TLS 1.3)
Encryption of data at rest (AWS encryption)
Secure authentication and access controls
Regular security audits and updates

                        

7.2 Access Controls

Limited employee access to personal data
Role-based permissions and monitoring
Multi-factor authentication for admin access
Regular access reviews and updates

🔒 Our Privacy Commitment

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